Call Center Agent
New
United StatesFull-TimeEntry
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer serviceSlackZendesk
Requirements
- Strong verbal and written communication skills
- Fast typing speed (at least 50 wpm or above)
- Tech-savvy and a fast learner
- Customer-focused
- Ability to work under stress to achieve targets
- Desktop or laptop (2015 or newer)
- Voice-capable headset and webcam
- High-speed internet with hardwired (ethernet) capability (at least 100 Mbps)
- Dedicated workspace free from noise or distraction
Responsibilities
- Answer customers' inquiries with exceptional customer service skills
- Deliver quality customer satisfaction with every contact
- Meet key individual productivity metrics in line with department goals
- Display understanding and follow through with policies and guidelines
- Communicate to management regarding issues
- Perform other duties as assigned
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