Customer Service Representative - Site Visit Scheduler
New
United StatesFull-TimeEntry
Salary37,440 USD per year
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Job Details
- Required Skills
- Microsoft ExcelCustomer service
Requirements
- Proficiency in Microsoft Office (Excel, Outlook, Word)
- Strong attention to detail and accuracy
- Excellent time management and organizational skills
- Professional communication skills (written and verbal)
- Ability to multitask and manage competing priorities
- Strong spatial and scheduling coordination skills
Responsibilities
- Answer inbound calls and place outbound calls to providers and internal partners
- Schedule site visit appointments accurately and efficiently
- Document conversations clearly and thoroughly based on provider discussions
- Maintain a high standard of professionalism and customer service at all times
- Ensure accuracy and attention to detail in scheduling and documentation
- Utilize Microsoft Excel, Outlook, and Word to complete daily tasks
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