Portuguese-Speaking Customer Service Representative
New
GreeceFull-Time
Salary not disclosed
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Job Details
- Languages
- Portuguese
- Required Skills
- Customer serviceAccount Management
Requirements
- Native or fluent Portuguese speaker
- Excellent written and verbal communication skills
- Knowledge of English is advantageous
- Previous experience in customer service, preferably in the digital streaming or entertainment industry
- Strong problem-solving skills
- Ability to handle technical inquiries effectively
- Self-motivated and capable of working independently in a remote work setting
- Familiarity with CRM tools
- General computer proficiency
Responsibilities
- Respond promptly and professionally to customer questions and concerns via phone, email, and chat in Portuguese.
- Assist with account management, subscription issues, and content-related inquiries.
- Troubleshoot and resolve technical problems related to streaming devices and platforms.
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