Vietnamese-Speaking Sales Service Representative
New
P
PavagoFinancial Services
Australia. Canada. France. Germany. Czechia, U.S. Business HoursFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Vietnamese, English
- Required Skills
- Customer serviceLead GenerationCRM
Requirements
- Previous experience in sales, customer service, call center, or client-facing roles
- Experience within financial services, debt settlement, debt consolidation, lending, or related industries is preferred
- Fluent verbal and written communication skills in Vietnamese and English
- Ability to communicate professionally with both Vietnamese-speaking and English-speaking clients
- Strong interpersonal and relationship-building abilities
- Professional phone presence and active listening skills
- Strong organizational and time-management abilities
- Ability to remain calm and professional during sensitive financial conversations
- Experience using CRM systems and customer management software
Responsibilities
- Answer incoming calls from prospective clients interested in debt settlement and debt consolidation services
- Provide accurate information about available programs and financial solutions
- Address client questions and concerns with professionalism and empathy
- Follow up on leads generated through marketing campaigns and referral channels
- Conduct outbound follow-up and cold calls when required
- Maintain accurate and detailed records of client interactions and transactions
- Update CRM systems with notes, activities, and communication history
- Work closely with sales and customer service teams to achieve company goals
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