eCommerce Shopify Assistant
New
V
Virtual Staff 365ECommerce Retail
Philippines, Australian business hoursFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- Minimum of 2 years of experience using Shopify
- Required Skills
- ShopifySEOData entryCustomer supportCanva
Requirements
- Minimum of 2 years of experience using Shopify in a similar eCommerce role
- Strong attention to detail and consistency in product formatting
- Excellent written and verbal English skills
- Intermediate proficiency using spreadsheets and managing CSV files
- Basic understanding of SEO principles
- Experience with Canva or basic image editing tools
- Ability to work independently and follow established procedures
Responsibilities
- Manage and update product listings within Shopify across two online stores
- Clean and standardise product data, including weights, descriptions, images, and variants
- Create and optimise product listings with accurate meta titles and descriptions
- Prepare and execute bulk product uploads via spreadsheets and CSV files
- Support ongoing product uploads from new supplier inventory and liaise with suppliers for details
- Identify and resolve duplicate or inconsistent listings across both websites
- Respond to customer emails and handle online chat support within required timeframes
- Resize and optimise product images for website use while creating SEO-friendly alt text
- Monitor website listings for errors, missing information, or out-of-stock issues
- Assist with category organisation, website merchandising, and seasonal product updates
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