E-commerce Support & Automation Assistant
New
Philippines, 10:00 AM – 7:00 PM PSTFull-TimeMiddle
Salary35,000 - 38,000 PHP per month
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Job Details
- Required Skills
- QA AutomationShopifyCustomer serviceSlack
Requirements
- Experience managing multiple e-commerce marketplaces
- Experience in customer service and order processing
- Ability to manage communications and workflows across multiple tools
- USB Headset with Noise Cancellation
- Working Webcam
- Computer with at least 1.8 GHz processor and 4GB RAM
- Main Internet Service Speed: at least 25 Mbps
- Backup Internet Service Speed: at least 10 Mbps
Responsibilities
- Manage order processing and customer service across Amazon, Shopify, eBay, Michaels, Etsy, and Faire
- Respond to customer inquiries and resolve order-related issues via email
- Monitor and manage existing AI agents/automations, including handling workflow edge cases
- Coordinate daily communication and task updates through WhatsApp, Slack, and ClickUp
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