General Manager, Membership Software

New
B
Beacon SoftwareMembership Software
Remote (Canada), Secondary Locations: Remote (US)Full-TimeManager
Salary not disclosed
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Job Details

Required Skills
Operations ManagementCross-functional collaborationRelationship management

Requirements

  • Strong academic foundation and professional track record in technology or software.
  • Experience with SMB vertical SaaS.
  • Proven track record of managing and growing lean or hybrid teams with high retention.
  • Demonstrated success in full P&L ownership, with strong operating discipline.
  • Familiarity with founder-led businesses and sensitivity to cultural continuity.
  • Highly empathetic, self-motivated, and a natural relationship builder.
  • Excellent written and verbal communication skills.
  • Strong problem-solving skills and ability to navigate ambiguity.
  • Experience in the edtech space either as founder, GM, or commercial leader (plus).

Responsibilities

  • Serve as the day-to-day leader of the company.
  • Own the company’s P&L and deliver growth while maintaining profitability.
  • Lead a distributed team of full-time employees.
  • Execute a go-to-market strategy rooted in relationship-based sales and reputation-driven marketing.
  • Represent the company externally through industry events, webinars, and customer-facing activities.
  • Collaborate with centralized engineering and product to shape and sequence roadmap initiatives.
  • Foster continuity and alignment across legacy team members while introducing scalable process improvements.
  • Identify and execute on areas to improve operations, automation, and reporting.
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