Renewal Manager
New
E
EncouraEducation Technology
Remote, USFull-TimeManager
Salary65,000 - 75,500 USD per year
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Job Details
- Languages
- English
- Experience
- At least 5 years of experience in consultative selling, renewal management, and relationship management
- Required Skills
- Account ManagementRelationship management
Requirements
- At least 5 years of experience in consultative selling, renewal management, and relationship management
- 2-5 years of experience working with and building relationships with partners
- Highly developed client service and client satisfaction focus
- Experience operating within a fast-paced, multi-disciplined virtual team
- Excellent oral and written communication and presentation skills
- Fluency in written and spoken English at CEF B2 level or above
- Bachelor's degree preferred
- Strong knowledge of the higher education and e-Learning sectors preferred
Responsibilities
- Acting on behalf of Encoura as the primary sales interface for renewals
- Developing and delivering win/win proposals
- Partnering on pricing, quoting, and processing renewal contracts
- Managing portfolio with the aim of achieving 100% on-time renewals
- Collaborating with Account Executives and Customer Success Managers to mitigate retention risks
- Coordinating and providing status updates and forecasts to leadership
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