Associate Account Manager

New

Remote - USFull-TimeMiddle

Salary104,900 - 162,000 USD per year OTE

Apply NowOpens the employer's application page

Job Details

1+ years of success in Account Management, Customer Success, Sales, or a similar customer-facing SaaS role
Experience supporting renewals, expansion, or commercial customer conversations in a recurring revenue environment
Strong customer management skills with the ability to uncover needs, communicate value, and build trust with multiple stakeholders
Strong organizational and prioritization skills across a high-volume book of business
Clear written and verbal communication skills
Sound judgment, strong follow-through, and comfort working with direction while operating independently
A proactive, team-first approach
Curiosity around leveraging AI and modern tools to work more efficiently

Own the commercial relationship for a large number of Upper Emerging Drata customers
Support renewals and expansion across your book by executing established account management and negotiation frameworks
Identify upsell and cross-sell opportunities and help move them forward on and off cycle
Prioritize your book based on growth potential, customer engagement, renewal timing, and risk signal
Partner closely with Customer Success, Technical Support, Marketing, and leadership to remove roadblocks and improve customer outcomes
Communicate risk clearly, maintain accurate visibility into renewals and expansion activity, and escalate when needed
Deliver value-based customer conversations that help customers understand the impact and ROI of Drata
Build trusted relationships with key stakeholders and strengthen customer engagement over time
Contribute to process improvements, team best practices, and a high-accountability, high-collaboration team culture

View Full Description & ApplyYou'll be redirected to the employer's site