Software Onboarding Representative - Optometry
New
P
PracticeTekHealthcare Tech
San Diego, California, United States. Las Vegas, Nevada, United StatesFull-TimeMiddle
Salary42,000 - 52,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer serviceMicrosoft OfficeCustomer SuccessEHR
Requirements
- Experience working in an eye care setting.
- Familiarity with EMR/EHR systems and healthcare workflows.
- Strong customer service orientation.
- Ability to communicate clearly and support customers in a remote environment.
- Ability to manage multiple priorities and research/resolve issues independently.
- Proficiency with Microsoft Office and virtual collaboration tools.
- Ability to quickly learn new systems and adapt to evolving technology.
Responsibilities
- Own and deliver successful end-to-end onboarding experiences.
- Manage the full onboarding lifecycle from discovery through go-live.
- Drive accountability and momentum toward on-time go-live.
- Guide customers through a structured, resource-driven onboarding journey.
- Identify risks, gaps, and trends during onboarding.
- Contribute to a strong, engaged, and adaptable team culture.
View Full Description & ApplyYou'll be redirected to the employer's site
