Account Executive, PBA Enterprise Client Services
New
Based in the United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Data AnalysisMicrosoft OfficeNegotiationAccount ManagementClient relationship management
Requirements
- 5+ years of experience in pharmacy benefits management (PBM), health plan services, or enterprise healthcare account management.
- Strong background in client-facing roles managing large, complex enterprise accounts and executive-level stakeholders.
- Proven experience with contract management, renewals, performance guarantees, and financial reporting.
- Strong analytical skills with the ability to interpret data, build insights, and present recommendations.
- Excellent communication, negotiation, and client de-escalation skills.
- Demonstrated ability to manage multiple priorities and complex workflows.
- Proficiency in Microsoft Office and familiarity with industry-related tools.
- Willingness to travel up to 25% as required.
Responsibilities
- Serve as the primary relationship owner for assigned enterprise employer clients, ensuring strong engagement with executive stakeholders.
- Lead account strategy development and execution in partnership with internal teams.
- Manage the full client lifecycle including renewals, contract oversight, and performance guarantee tracking.
- Oversee client vendor relationships and coordinate internal resources to resolve issues.
- Deliver data-driven insights, reporting, and strategic recommendations to clients.
- Support ongoing improvement of client satisfaction and Net Promoter Score (NPS).
- Identify opportunities to enhance client value through tailored solutions.
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