Customer Business Manager
New
USFull-TimeMiddle
Salary90,000 - 120,000 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- Data AnalysisMicrosoft ExcelNegotiationAccount ManagementPowerPoint
Requirements
- 5+ years of experience in sales, key account management, or customer business roles within the food or CPG industry
- Bachelor’s degree in Business, Marketing, or related field preferred
- Experience managing wholesale, grocery, or distributor accounts
- Strong understanding of category management, trade marketing, and promotional planning
- Proficiency in Microsoft Excel, Word, and PowerPoint
- Experience with syndicated data tools
- Strong analytical skills with the ability to interpret data
- Excellent communication, negotiation, and relationship-building skills
- Willingness to travel 25–40% as required
Responsibilities
- Develop and execute customer-level growth plans across multiple accounts
- Build and maintain strong relationships with customers, brokers, and distributor partners
- Lead promotional planning, trade strategy execution, and new product introductions
- Analyze syndicated and customer-specific data to identify category trends and growth opportunities
- Monitor trade spend effectiveness and recommend adjustments to improve ROI
- Collaborate with sales planning, supply chain, and marketing teams
- Manage broker performance, tools, and reporting
- Support supply chain coordination and ensure product availability
- Represent the organization at trade shows and industry events
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