Lead Project Manager, Operations
New
United States, Monday - Friday, 8:00am - 5:00pmFull-TimeLead
Salary not disclosed
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Job Details
- Experience
- 4 years
- Required Skills
- Project ManagementData AnalysisOperations ManagementMicrosoft OfficeProcess improvementChange Management
Requirements
- Bachelor's degree or equivalent related work or military experience
- 4 years of experience in project management creating and deploying processes and procedures within the Supply Chain or Logistics industry
- Experience leading cross functional teams
- Experience with Microsoft Office (Word, Excel, and PowerPoint)
- Master’s degree preferred
- 6 years of related experience preferred
- Project Management Institute (PMI) PMP Certification preferred
- Availability to travel up to 20% of the time
- Smartsheet experience or working knowledge preferred
- Engineering experience preferred
- Solid understanding of professional services economics
- Experience with change management processes
Responsibilities
- Create and manage cohesive project programs and plans with identifiable critical paths, task dependencies, risk/issue mitigation processes and major milestones
- Work with business leaders to identify and scope areas of opportunity to create and implement process improvements
- Develop customer presentations that illustrate solution components and value propositions
- Provide value propositions by identifying opportunities through rigorous data collection and analysis
- Contribute to the creation of standard operating procedures
- Energize customer onboarding and implementation for new business and navigate internal operations
- Document requirements for new projects, including current state, future state and gap analysis
- Provide analytical, troubleshooting, training or escalation support for new startup initiatives or projects
- Monitor completed projects to analyze the health of the account, review KPIs, review operational assumptions vs. planned, etc.
- Participate in meetings with Operations Support team to ensure coordination across multiple technical and operational initiatives
- Provide project management expertise and coach junior project managers
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