Senior Renewals Manager
New
G
GeneaProperty Technology
Remote, USFull-TimeSenior
Salary135,000 - 160,000 USD per year OTE
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Job Details
- Experience
- 5+ years
- Required Skills
- Business AnalysisSalesforceAccount ManagementCustomer Success
Requirements
- Bachelor’s degree in business, finance, or a related field, or equivalent practical experience.
- 5+ years in SaaS renewals, account management, or customer success.
- Direct ownership of a renewals book of business with retention (GRR/NRR) responsibility.
- Demonstrated success negotiating and closing renewal commercial changes.
- Experience designing, documenting, or materially improving a renewals process, policy, or playbook.
- Track record of partnering closely with Finance, Sales, and Customer Success.
- Hands-on Salesforce experience managing renewal opportunities, accounts, and forecasting.
- Proficiency with CPQ/quoting tools and BI/reporting tools.
- Strong commercial negotiation skills and business acumen.
- Ability to influence and lead without formal authority.
Responsibilities
- Own the end-to-end renewals book of business for Gneea’s Security product.
- Mature the Security renewals function by designing and improving processes, policies, and playbooks.
- Shift the renewal motion to an earlier, proactive cadence.
- Negotiate and close commercial terms of renewals, including pricing and multi-year commitments.
- Build a light expansion/upsell motion within approximately 18 months.
- Partner cross-functionally with Finance, Sales, and Customer Success.
- Direct and leverage offshore renewals support.
- Manage renewals that transact through integration and channel partners.
- Apply AI and automation to the renewals workflow.
- Own renewals forecasting and reporting.
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