Remote Support Services Specialist
New
T
Thrive CommunitiesProperty Management
Location: Sarasota, FL (Company location, role is explicitly stated as remote)Full-TimeEntry
Salary28 - 35 USD per hour
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Job Details
- Experience
- Minimum one year experience
- Required Skills
- Customer serviceTime ManagementMicrosoft Office SuiteData entryCRMGoogle Workspace
Requirements
- GED or high school diploma or equivalent.
- Minimum one year experience in customer service, administrative support, resident services, operations support, scheduling or related field.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
- Strong organizational and multi-tasking skills.
- Attention to detail and a devotion to accuracy.
- Experience with Microsoft Office Suite, Google Workspace and web based business applications.
- A good high speed internet connection and a dedicated work area.
- Ability to work independently as a self-starter in a remote environment.
Responsibilities
- Assist residents, consumers, and vendors with telephone, e-mail and online communications inquiries.
- Provide timely and Professional solutions based service.
- Assist with service inquiries, account questions, scheduling, general needs.
- Deliver a good customer experience through clear and transparent communication.
- Coordinate and track service requests from start to finish.
- Schedule appointments and update residents and property teams.
- Ensure timely follow up by liaising with internal departments and service suppliers.
- Maintain accurate records of residents, vendors, and services.
- Perform data entry, records management, and administrative support.
- Participate in team meetings, training, and professional development.
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