Customer Success Manager - Renewals
May work remotely from anywhere in the United StatesFull-TimeMiddle
Salary63,552 - 95,328 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 3+ years of experience supporting renewals, contracts, or sales operations
- Required Skills
- SalesforceAccount ManagementCRMCustomer Success
Requirements
- Bachelor's degree or equivalent relevant work experience
- 3+ years of experience supporting renewals, contracts, or sales operations
- Experience working with CRM tools (Salesforce, Gainsight)
- Ability to manage multiple workflows and stakeholders
- Work experience in the manufacturing or automation industry
- Ability to travel 10-20% of the time
Responsibilities
- Support renewal execution across assigned contracts and customer accounts
- Coordinate with distributors to initiate and track renewal proposals
- Ensure renewal documentation is prepared, organized, and communicated effectively
- Track renewal status and provide visibility into renewal progress and outcomes
- Support low-touch and distributor-led contract motions
- Assist Strategic and Regional CSMs with renewal coordination and execution
- Maintain accurate renewal tracking in internal systems
View Full Description & ApplyYou'll be redirected to the employer's site
