Clinical Quality Assurance Supervisor

D
Dane Street, LLCHealthcare Insurance
United StatesFull-TimeManager
Salary not disclosed
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Job Details

Required Skills
Critical thinkingQuality AssuranceTeam management

Requirements

  • RN licensure required.
  • Associate’s or Bachelor’s Degree (preferred).
  • Medical peer review or healthcare industry knowledge.
  • Business experience in a healthcare and/or insurance setting (preferred).
  • Exceptional communication skills.
  • Ability to apply critical thinking and manage time efficiently.
  • Computer literacy and typing skills.

Responsibilities

  • Oversee the review of Physician reports and medical records.
  • Assign QA staff to files and manage the File Review Board.
  • Supervise staff performance including promotions, discipline, and coaching.
  • Assist in hiring qualified candidates for QA positions.
  • Ensure staff follow-up with physicians for reports and review reports for accuracy.
  • Ensure adherence to client-specific instructions and Turn Around Time (TAT).
  • Act as a liaison between the reviewer, team member, and client.
  • Manage issue resolution with physicians and account managers.
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