Referral Intake Associate
B
BAYADA Home Health CareHome Health Care
This is a work-from-home opportunity.Full-TimeEntry
Salary20.67 USD per hour
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Job Details
- Experience
- 1 year of work experience (to include internships), required. 2-3 years’ experience in Healthcare, Intake, or Contact Center may be accepted in lieu of degree.
- Required Skills
- Customer serviceOrganizational skillsData entry
Requirements
- College Degree required
- 2-3 years’ experience in Healthcare, Intake, or Contact Center may be accepted in lieu of degree
- 1 year of work experience (to include internships), required
- Proven success in a healthcare setting, contact center, and/or experience having worked/learned remotely
- Ability to simultaneously work in multiple systems in a fast-paced contact center environment
- Exceptional organizational and communication skills
- Attention to detail and ability to work with speed and accuracy
Responsibilities
- Receive, document, and process incoming referrals
- Ensure all referrals are thorough, accurate and complete
- Follow up with our local branches to ensure timely responses to referral sources
- Function as facilitator between Case Managers, Client Services Managers, Clinical Nurse Managers and Field Nurses
- Communicate payer information to our internal Insurance Verification team
- Provide excellent customer service at all times
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