Senior IT Systems Engineer
T
TreantlyIT Infrastructure
PhilippinesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 3–5 years
- Required Skills
- Networking
Requirements
- 3–5 years of experience in IT support, systems administration, or a related technical field.
- Proven expertise in Microsoft 365 administration, Azure AD, Intune, and Exchange Online.
- Proficiency with PowerShell and automation scripting.
- Strong working knowledge of Windows 10/11, MacOS, and related device management.
- Familiarity with networking fundamentals (LAN, WAN, VPN) and patch management processes.
- Hands-on experience with IT ticketing systems, change management, and incident resolution.
- Demonstrated experience executing or supporting IT infrastructure projects.
- Experience with endpoint security, conditional access policies, or Zero Trust frameworks.
- Exposure to automation platforms or configuration management tools.
Responsibilities
- Serve as an escalation point for complex IT support issues and ensure timely resolution through email, phone, or Slack.
- Manage and maintain Microsoft 365, Azure AD, Exchange Online, Intune, and related cloud services.
- Lead or participate in IT projects including new software implementations, system upgrades, and infrastructure improvements.
- Design and execute device management policies and endpoint configurations via Intune and other tools.
- Collaborate with cross-functional teams to test, document, and deploy system updates and patches with minimal business disruption.
- Administer and enhance identity management, endpoint security, and other IT systems according to best practices.
- Support employee onboarding and offboarding, ensuring consistent configuration and access management.
- Monitor system health and proactively identify opportunities to improve performance, automation, and reliability.
- Maintain and enhance documentation, IT procedures, and knowledge base articles.
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