Application Support Representative
E
Enova InternationalFinancial Technology
Candidates must reside within 100 miles of either Chicago, IL, or South Jordan, UTFull-Time
Salary17 USD per hour
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer serviceMultitaskingActive listeningData entry
Requirements
- Prior call center experience is a plus.
- Proven background in fast-paced customer service environments.
- Exceptional communication and active listening skills.
- Proven history of professionalism and empathy in customer interactions.
- Proven ability to thrive in a high-volume environment.
- Demonstrated adaptability and multi-tasking skills.
- Comfortable utilizing new technology.
- Proven ability to excel in a remote work environment.
Responsibilities
- Manage inbound customer calls, providing expert guidance through the loan application process.
- Make outbound calls to customers to encourage the completion of loan applications as necessary.
- Ensure high levels of customer satisfaction by clearly explaining the features and benefits of Enova's products and services.
- Maintain meticulous and up-to-date customer account records with accurate information.
- Deliver exceptional customer service through clear, professional, and effective verbal and written communication.
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