Translation Project Scoping Coordinator

New
Mexico City, MexicoFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
Fluent in English
Experience
2-4 years
Required Skills
Project ManagementBusiness DevelopmentCustomer serviceMicrosoft Office

Requirements

  • Fluent in English with excellent oral and written communication skills
  • Comfortable speaking to clients via phone or video call
  • Total command of Microsoft Office
  • Middle or higher-level vocational training in administration or university degree
  • 2-4 years of experience in customer-facing activities in localization, translation, or project management

Responsibilities

  • Generate precise project quotes and calculate turnaround times
  • Drive quote conversion by following up on proposals
  • Identify revenue opportunities and add-on business within existing accounts
  • Provide consultative advice to clients on project optimization
  • Partner with Business Development to design and execute sales strategies
  • Monitor account health and service usage
  • Optimize operational workflows and implement sales actions
  • Manage financial governance for legal entities, POs, and billing
  • Serve as a cross-functional liaison between clients and Project Managers
  • Achieve KPIs related to quoted volume, acceptance rates, and project value
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