Patient Sales Coordinator
New
Z
ZipdevHealthcare
Mexico. Colombia, Monday–Friday, 8:00 AM – 5:00 PM Pacific TimeFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- CRMCustomer SuccessSlackEHR
Requirements
- Strong written and verbal English communication skills
- Previous sales experience
- Experience in healthcare outreach, patient coordination, customer success, or enrollment support
- Ability to communicate empathetically with patients and families
- Highly organized, proactive, and detail-oriented
- Comfortable handling outbound follow-up and patient communication
- Reliable internet connection and dedicated remote workspace
- Ability to work Monday–Friday, 8:00 AM – 5:00 PM Pacific Time
- Ability to maintain HIPAA compliance and confidentiality
Responsibilities
- Respond to incoming patient inquiries and leads promptly
- Conduct outbound follow-up calls, emails, and messages
- Educate prospective patients about consultations, coaching services, and program offerings
- Guide patients through scheduling and enrollment processes
- Serve as the communication bridge between marketing and medical/operations teams
- Maintain accurate documentation and communication records
- Track outreach activity, conversions, and enrollment metrics
- Handle incoming new patient calls and close sales
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