Director, Technology Strategy
New
United StatesFull-TimeDirector
Salary113,000 - 158,000 USD per year
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Job Details
- Experience
- 10+ years
- Required Skills
- Microsoft ExcelCRMData managementPowerPoint
Requirements
- 10+ years of experience consulting within technology or marketing OR 10+ years of experience working in a digital agency operating marketing technology.
- Senior knowledge of Customer Relationship Marketing (CRM) technical concepts and customer experience technology.
- Expert knowledge in relational databases, customer data integration, analytic modeling, campaign management, content management, commerce, loyalty, messaging, service and business intelligence systems.
- Experience managing people and leading a diverse team.
- Expert proficiency in Excel, PowerPoint, Lucidchart, Miro, and Visio.
- Bachelor's degree from an accredited college/university.
- Ability to travel for clients up to 25%.
Responsibilities
- Provide expertise, vendor knowledge, and industry best practices across digital technology components.
- Connect technology capability goals to our needs and build compelling stories to explain value.
- Build relationships and manage client expectations by facilitating and driving client meetings and discussions.
- Lead daily delivery efforts partnering with the engagement team members.
- Lead discovery meetings with clients, new partners, vendors or subject matter experts.
- Lead consulting engagements by building the storytelling and developing recommendations.
- Manage consulting analysts to guide work product development and coach storytelling skills.
- Oversee internal projects to improve the offerings and capabilities of the team.
- Develop materials to illustrate and educate teams on how CX technology components work together.
- Support business development opportunities as a technology strategy subject matter expert.
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