Licensed Benefits Advisor - Seasonal
New
United StatesFull-TimeEntry
Salary18 - 19 USD per hour
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Job Details
- Experience
- Minimum 2 years of experience in sales and/or customer service.
- Required Skills
- Customer serviceCompliance
Requirements
- Minimum 2 years of experience in sales and/or customer service.
- Must hold or be able to obtain required insurance licensing for the role.
- High school diploma or GED required.
- Strong communication and interpersonal skills with a customer-first mindset.
- Ability to assess customer needs and provide thoughtful, solution-oriented guidance.
- Strong organizational skills and attention to detail in a compliance-driven setting.
- Comfortable working independently in a remote, high-volume environment.
- Ability to quickly learn systems, tools, and insurance product information.
Responsibilities
- Advise Medicare and pre-Medicare individuals on appropriate health, dental, vision, and prescription plans.
- Conduct needs assessments to identify suitable insurance solutions for each customer.
- Educate customers on Medicare options and support informed decision-making.
- Assist with end-to-end enrollment processes, ensuring accuracy and compliance.
- Deliver empathetic, high-quality customer service in a fast-paced, seasonal environment.
- Navigate internal systems and tools to access information and complete transactions.
- Maintain performance targets related to quality, service levels, and customer satisfaction.
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