Billing Specialist - Patient Accounts
New
Workplace type: RemoteFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 1-3 years of experience in healthcare billing/collections, health insurance interactions, or patient financial services
- Required Skills
- Microsoft Office
Requirements
- 1-3 years of experience in healthcare billing/collections, health insurance interactions, or patient financial services
- Experience with insurance verification, claims processing, and accounts receivable
- Knowledge of healthcare billing regulations and HIPAA compliance requirements
- Strong customer service background with experience in sensitive financial conversations
- Excellent communication skills, both written and verbal
- Ability to resolve complex roadblocks independently
- Familiarity with ABA Services preferred (CPT Codes 97151-97158) and Medicaid eligibility
- Familiarity with EHR systems (CentralReach preferred), and Microsoft Office Suite
- Experience working with both commercial insurance and government-funded healthcare payors
- Demonstrated experience driving payor accountability
Responsibilities
- Manage patient responsibility accounts with kindness and professionalism
- Develop and maintain flexible payment plans tailored to each family's unique financial circumstances
- Monitor A/R aging reports to prioritize collection efforts
- Identify and connect families with autism-specific funding organizations and state assistance programs
- Manage automated insurance verification process and communicate coverage limits to families
- Prepare and file formal appeals for incorrectly denied claims
- Complete Electronic Funds Transfer (EFT) and Electronic Remittance Advice (ERA) enrollment applications
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