Business Operations & Strategy Lead
CanadaFull-TimeLead
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Project ManagementData AnalysisCross-functional Team LeadershipProcess improvementCRM
Requirements
- 5+ years of experience in business operations, strategy, consulting, RevOps, finance, or similar roles.
- Experience working on cross-functional, ambiguous business problems.
- Ability to design, improve, or scale operational workflows such as pricing, contracting, revenue processes, or customer lifecycle systems.
- Strong analytical and structured thinking skills.
- Experience working with multiple stakeholders across Sales, Finance, Legal, Product, or Customer Success.
- Familiarity with CRM systems, data-driven decision-making, and business process design.
- Highly detail-oriented and execution-focused.
Responsibilities
- Own and optimize end-to-end revenue operations workflows, including pricing governance, contracting, approvals, and customer handoff processes.
- Act as the central coordination point for complex enterprise deals, partnering with Sales, Legal, Finance, and Customer Success.
- Design and implement AI-driven automation and workflow systems to reduce manual effort.
- Identify process gaps, inefficiencies, and scaling risks across go-to-market operations.
- Support strategic and cross-functional initiatives spanning monetization, onboarding, renewals, partner operations, and internal knowledge systems.
- Define KPIs, improve operational reporting, and build scalable systems.
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