Level 2/3 Helpdesk Engineer (MSP)
ManilaFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- Minimum 3 years of MSP experience
- Required Skills
- Microsoft AzureSharePoint
Requirements
- Minimum 3 years of MSP experience
- Proven expertise in Microsoft Azure (setup, configuration, administration)
- Proven expertise in Microsoft 365 migrations
- Proven expertise in SharePoint & OneDrive deployments
- Proven expertise in Network configuration (switches, VLANs, VLAN routing)
- Proven expertise in Unifi, Fortinet, SonicWall firewalls, Domotz
- Strong written and verbal English communication skills
- Passion for learning, teamwork, and solving complex IT challenges
Responsibilities
- Execute and support Microsoft 365 migrations, including mail and data transitions
- Perform file server migrations to SharePoint and OneDrive, including setup and configuration
- Design and deploy Microsoft Azure environments for clients
- Configure and manage switches, VLANs, and VLAN routing
- Implement and maintain Unifi and Fortinet firewalls, including VPNs and security policies
- Work closely with clients to deliver high-quality client projects
- Collaborate with AU and PH-based teams and communicate clearly in English
- Deliver excellence in a fast-paced, multi-client MSP environment
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