Level 2/3 Helpdesk Engineer (MSP)

ManilaFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
English
Experience
Minimum 3 years of MSP experience
Required Skills
Microsoft AzureSharePoint

Requirements

  • Minimum 3 years of MSP experience
  • Proven expertise in Microsoft Azure (setup, configuration, administration)
  • Proven expertise in Microsoft 365 migrations
  • Proven expertise in SharePoint & OneDrive deployments
  • Proven expertise in Network configuration (switches, VLANs, VLAN routing)
  • Proven expertise in Unifi, Fortinet, SonicWall firewalls, Domotz
  • Strong written and verbal English communication skills
  • Passion for learning, teamwork, and solving complex IT challenges

Responsibilities

  • Execute and support Microsoft 365 migrations, including mail and data transitions
  • Perform file server migrations to SharePoint and OneDrive, including setup and configuration
  • Design and deploy Microsoft Azure environments for clients
  • Configure and manage switches, VLANs, and VLAN routing
  • Implement and maintain Unifi and Fortinet firewalls, including VPNs and security policies
  • Work closely with clients to deliver high-quality client projects
  • Collaborate with AU and PH-based teams and communicate clearly in English
  • Deliver excellence in a fast-paced, multi-client MSP environment
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