Remote Customer Support Agent (P&C)
Inactive
J
Jerry.aiInsurance
Augusta, Georgia, ETFull-TimeEntry
Salary19 - 21 USD per hour
Job Details
- Languages
- English
- Experience
- 2+ years
- Required Skills
- Communication SkillsCustomer serviceMultitasking
Requirements
- 2+ years of experience working in a call center environment
- Ability to multitask and manage competing priorities
- Passion for helping others
Responsibilities
- Respond to inbound calls from existing customers
- Process service requests (e.g., adding/removing vehicles/drivers, adding lienholder info, sending policy documents)
- Help customers with questions about existing insurance policies (coverages, benefits) or make changes
- Work to retain policyholders at risk of cancellation