Customer Service Agent (Remote)
Inactive
J
Jerry.aiInsurance
Atlanta, Georgia, ESTFulltimeEntry
Salary19 - 21 USD per hour
Job Details
- Languages
- English
- Experience
- 2+ years
- Required Skills
- Communication SkillsProblem SolvingCustomer serviceMultitaskingActive listening
Requirements
- 2+ years of experience working in a call center environment
- Ability to multitask and manage multiple competing priorities
- Passionate about helping others
Responsibilities
- Respond to inbound calls from existing customers
- Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
- Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
- Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation
