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Tier 3 Customer Support Engineer

Posted over 1 year ago

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📍 Location: Cluj, romania

🔍 Industry: Developer security

🗣️ Languages: English

🪄 Skills: Backend DevelopmentNode.jsSoftware DevelopmentJavaJavascript

Requirements:
Experience with node/javascript/typescript or go, collaboration skills, minimum of 3+ years as a senior support engineer, ability to explain complex technical concepts, ability to work and communicate across departments and with customers, fast-paced approach and comfort with uncertainties and unknowns.
Responsibilities:
Delivering comprehensive technical support, coordinating with senior engineers, analyzing logs, aiding team objectives, and meeting kpi targets.Apply