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Tier 3 Customer Support Engineer

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Requirements:

Experience with node/javascript/typescript or go, collaboration skills, minimum of 3+ years as a senior support engineer, ability to explain complex technical concepts, ability to work and communicate across departments and with customers, fast-paced approach and comfort with uncertainties and unknowns.

Responsibilities:

Delivering comprehensive technical support, coordinating with senior engineers, analyzing logs, aiding team objectives, and meeting kpi targets.Apply