4+ years of in-house work experience JDs with legal operations experience strongly preferred, or non-JD candidates with deep understanding of in-house legal operations processes Strong background in legal metrics and process optimization Genuine passion for AI Proven ability to learn quickly, think critically, and apply knowledge creatively Hands-on experience with legal tech tools (e.g., CLM, automation, analytics platforms, or other legal software) Excellent client-facing skills: empathetic, proactive, and able to manage multiple priorities Strong written and verbal communication skills