Customer Experience & Operations Support (Contract, Remote)
Company:Sage AI Labs
Location:United States
Languages:English
Seniority level:Entry
Skills:
Communication SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsWritten communicationExcellent communication skillsAdaptabilityProblem-solving skillsEmpathy
Requirements:
Strong communication and problem-solving skills Experience in customer support, e-commerce, or operations Highly organized, reliable, and comfortable working independently Flexible availability, including evenings, early mornings, and weekends
Responsibilities:
Respond to customer inquiries with speed, empathy, and accuracy Support order processing, tracking, and issue resolution Coordinate with internal teams to ensure smooth and timely fulfillment Identify and escalate recurring issues or operational bottlenecks Maintain high service standards and ensure a positive customer experience
