Personal Injury Pre-Litigation Associate

3+ years of experience in personal injury legal operations, case management, or insurance claims. Highly detail-oriented, organized, and self-motivated. Excel at process execution in fast-paced, high-volume environments. Communicate clearly and professionally with clients, medical providers, attorneys, and insurers. Take ownership of your work and hold yourself to high standards of quality and accountability. Comfortable working independently in a remote setting, with strong time management skills.

Open insurance claims and serve as the primary liaison with adjusters and carriers. Request, track, and organize medical records, bills, and police reports. Ensure treatment progression and awareness of treatment outcomes. Identify and proactively resolve lien and subrogation issues. Collaborate with lead paralegals to prepare complete, accurate case files for demand. Communicate with clients daily to guide them through the pre-litigation process. Maintain case timelines and ensure milestones are met with precision. Spot and eliminate operational inefficiencies to drive speed and accuracy. Uphold the highest standards in documentation, file integrity, and communication.