Scientific Cloud Ops Specialist | Protein Metrics

8-10 years of experience working in Pharma/Biopharma environments. Education or work experience in Bioinformatics, Chemistry or Biology. Technical experience in AWS, Linux, Python. Proven background in supporting cloud environments/or cloud operations for enterprise scientific software users. Customer Facing Skills Linux AWS Deployment Python, Powershell, Bash scripting Monitoring Tools (AWS, Grafana) Relational Databases (MySQL) REST APIs

Install, provision, and administer Protein Metrics applications on Linux and Windows environments (on desktop, on-premises servers, and AWS Cloud). Maintain, upgrade, and migrate Protein Metrics applications for customers. Conduct root cause analysis following incidents and implement preventive actions. Proactively monitor the cloud environments and troubleshoot issues. Monitor security threats and health of our systems using tools like DataDog or CloudWatch. Prepare and maintain documented operating procedures. Define and implement integration solutions between our Enterprise Software and external tools. Communicate with customers and their IT to deploy our Enterprise Software solution. Act as the voice of customer for all things related to their technical success in using Protein Metrics software.