Senior Account Manager (f/m/x) - remote
Company: refurbed
Location:Europe
Languages:English, Italian
Seniority level:Senior, 3+ years
Experience:3+ years
Skills:
LeadershipProject ManagementBusiness DevelopmentOperations ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceNegotiationAccount ManagementTeamworkFluency in EnglishNegotiation skillsClient relationship managementCross-functional collaborationRelationship managementSales experienceMarket ResearchStakeholder managementStrategic thinking
Requirements:
University degree 3+ years of experience in Account Management Experience with marketplace and/or retail businesses Professional level English and Italian command Proven experience in managing and growing accounts Experience driving performance improvements Experience coordinating operational projects Hands-on mentality and entrepreneurial mindset Passion for working with people Effective communication, influence, and trust-building skills Tech and AI-first mindset Strong critical thinking skills Resilient and structured, analytical approach to problem-solving Previous experience working in a marketplace environment
Responsibilities:
Take ownership of a defined seller portfolio Grow accounts and unlock new opportunities across countries, categories, and products Build and maintain strong relationships with sellers Act as a trusted partner and advocate for accounts Collaborate with internal teams to identify solutions and drive innovation Ensure smooth operational setup and ongoing performance Analyze performance and identify growth levers Drive strategic initiatives with leadership engagement
