Oversee month-end close process for 20+ clients by the 10th of each month. Serve as internal expert for QuickBooks Online (QBO) and maintain proficiency in other systems like Xero. Utilize Microsoft Excel for complex financial calculations and reconciliations. Implement quality control measures for accurate, GAAP-compliant financials. Lead, mentor, and manage a team of Bookkeepers and Administrative staff. Provide technical, analytical, and emotional support to the team. Conduct performance reviews and provide continuous training. Serve as a client-facing leader, managing relationships and communicating financial topics. Ensure administrative deadlines (compliance, reporting, vendor/AP/AR) are met. Maintain self-motivation and organizational discipline for remote work.