Principal UX Researcher/Design Strategist (Mobile Ethnographer - Contract)

Principal-Level: 12+ years relevant experience Proven ability to lead and deliver strategic research engagements Designed, launched, and managed multi-phase qualitative studies (longitudinal diary studies, in-person ethnography, in-depth interviews) Comfortable translating complex qualitative datasets into meaningful learnings Build and present evidence-based narratives Prior experience in a two-sided marketplace is highly preferred Comfortable operating with high ambiguity

Conduct and own mobile ethnographic research Lead multi-modal research using qualitative methods Deeply understand user needs, behaviors, and motivations of homeowners Champion and teach ethnographic research methods Synthesize research findings into actionable insights Collaborate with cross-functional teams