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Director of Account Management - US (Remote)

Posted about 20 hours agoViewed

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💎 Seniority level: Director

🔍 Industry: Artificial Intelligence

Requirements:
  • Experience in strategic leadership and operational excellence is required.
  • Strong collaboration skills with sales, product, and field engineering teams.
  • Focus on maximizing revenue growth and retention.
Responsibilities:
  • Lead a high-performing team responsible for customer lifecycle management for enterprise and digital native accounts.
  • Own the full cycle sales strategy to capture annual recurring revenue (ARR) expansion and upsell opportunities.
  • Ensure renewals of existing ARR.
  • Collaborate with sales, product, and field engineering teams to maximize revenue expansion and retention.
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🔥 Director of Account Management - US (Remote)
Posted about 20 hours ago

🧭 Full-Time

🔍 AI/ML tools and platforms

  • 10+ years of experience in SaaS sales, account management, or related roles.
  • At least 3+ years in a leadership capacity.
  • Experience leading go-to-market initiatives and achieving revenue goals.
  • Proven track record of managing complex client portfolios of at least $20M ARR.
  • Strong leadership skills and experience in building high-performing teams.
  • Excellent interpersonal, communication, and negotiation skills.

  • Lead the Account Management team and execute sales strategies for ARR growth.
  • Retain and grow existing ARR from enterprise and digital native accounts.
  • Monitor and improve key performance metrics.
  • Develop and strengthen customer relationships with stakeholders.
  • Address escalations and secure customer outcomes.
  • Provide thought leadership to shape account management strategy.
  • Hire and develop high-performing Account Managers.
Posted about 20 hours ago
Apply

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