Bachelor’s degree or graduate degree is an asset 5 years of relevant experience that can include implementation, business analyst, training, customer success 2+ years software implementation experience in either saas software or procure-to-pay (p2p) industry is an asset Advanced knowledge of b2b saas solutions including system integrations and reporting/analytics Domain knowledge of b2b p2p procurement such as sap/ariba, coupa, ivalua, oracle/peoplesoft As an alternative, candidate may have experience working with erp systems Extensive experience applying consultative discovery as well as serving as a technical subject matter expert Ability to maintain confidence, confidentially, and composure during difficult and/or complex situations Ability to work in a dynamic, fast-paced deadline environment while successfully managing multiple tasks Excellent communication skills and ability to effectively work, influence, problem solve, and engage with all levels of the organization