Senior Customer Success Manager - Federal

Posted about 2 months agoViewed

View full description

💎 Seniority level: Senior, 3+ years

📍 Location: Ohio, D.C. Virginia, Maryland

💸 Salary: 140000.0 - 165000.0 USD per year

🔍 Industry: Cloud security

⏳ Experience: 3+ years

🪄 Skills: Networking

Requirements:

3+ years experience in a customer-facing role, such as sales engineering, customer success, technical account management, or professional services.
2+ years of fundamental knowledge of two or more of the following technologies: Cloud Services Architectures & Solutions, Web-based Security, Networking, & Infrastructure Solutions.
Experience working in the Federal space (Civilian, DoD, FSI).

Responsibilities:

You will own a book of customers, be the advocate for, and champion their needs.
You will work with cross-functional teams to own and ensure customer deployments are completed quickly and efficiently.
You will run monthly and quarterly business reviews and serve as a trusted advisor ensuring business objectives are realized.
You will work closely with Sales to identify opportunities for expansion.

Related Jobs

🔥 Senior Customer Success Manager - Federal (D.C., VA, MD)

Posted about 1 month ago

📍 USA

🧭 Full-Time

💸 140000.0 - 165000.0 USD per year

🔍 Cybersecurity

🏢 Company: Zscaler

🔧 Requirements

5+ years experience in a customer-facing role, such as solutions, customer success, technical account management, or solutions engineering.
2+ years of fundamental knowledge of two or more of the following technologies: Cloud Services Architectures & Solutions, Web-based Security, Networking, & Infrastructure Solutions.

💡 Responsibilities

Own a book of customers and champion their needs.
Work with cross-functional teams to ensure quick and efficient customer deployments.
Run monthly and quarterly business reviews.
Serve as a trusted advisor and ensure business objectives are realized.
Collaborate closely with Sales to identify expansion opportunities.

Networking

Posted about 1 month ago