ApplySenior Customer Success Manager - Federal
Posted 3 months agoViewed
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💎 Seniority level: Senior, 3+ years
📍 Location: Ohio, D.C. Virginia, Maryland
💸 Salary: 140000.0 - 165000.0 USD per year
🔍 Industry: Cloud security
⏳ Experience: 3+ years
🪄 Skills: Networking
Requirements:
- 3+ years experience in a customer-facing role, such as sales engineering, customer success, technical account management, or professional services.
- 2+ years of fundamental knowledge of two or more of the following technologies: Cloud Services Architectures & Solutions, Web-based Security, Networking, & Infrastructure Solutions.
- Experience working in the Federal space (Civilian, DoD, FSI).
Responsibilities:
- You will own a book of customers, be the advocate for, and champion their needs.
- You will work with cross-functional teams to own and ensure customer deployments are completed quickly and efficiently.
- You will run monthly and quarterly business reviews and serve as a trusted advisor ensuring business objectives are realized.
- You will work closely with Sales to identify opportunities for expansion.
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