3+ years experience in a customer-facing role, such as sales engineering, customer success, technical account management, or professional services.
2+ years of fundamental knowledge of two or more of the following technologies: Cloud Services Architectures & Solutions, Web-based Security, Networking, & Infrastructure Solutions.
Experience working in the Federal space (Civilian, DoD, FSI).
Responsibilities:
You will own a book of customers, be the advocate for, and champion their needs.
You will work with cross-functional teams to own and ensure customer deployments are completed quickly and efficiently.
You will run monthly and quarterly business reviews and serve as a trusted advisor ensuring business objectives are realized.
You will work closely with Sales to identify opportunities for expansion.