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Portuguese CS roles for luxury appliance company work form home in Greece.

Posted 9 days agoViewed

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💎 Seniority level: Prior experience in customer service is preferred

📍 Location: Greece, Portugal

🔍 Industry: Luxury appliances

🏢 Company: Patrique Mercier Recruitment ES

🗣️ Languages: Portuguese

⏳ Experience: Prior experience in customer service is preferred

🪄 Skills: Communication SkillsCustomer serviceAttention to detailOrganizational skills

Requirements:
  • Fluency in Portuguese (both spoken and written) is essential.
  • Prior experience in customer service is preferred, particularly in high-end or luxury markets.
  • Strong communication and interpersonal skills with a customer-first mindset.
  • Ability to handle inquiries and resolve issues effectively and efficiently.
  • Self-motivated, organized, and capable of managing time effectively while working remotely.
  • A keen interest in luxury appliances and the home goods industry.
  • Willingness to thrive in a remote work environment while collaborating with a supportive team!
Responsibilities:
  • Provide exceptional customer service to Portuguese-speaking clients through phone, email, and chat platforms.
  • Address inquiries and resolve issues related to luxury appliances in a professional and courteous manner.
  • Maintain detailed documentation of customer interactions for quality assurance and future reference.
  • Collaborate with your team to meet service goals and enhance customer satisfaction.
  • Stay informed about product features and maintain a strong knowledge of the luxury appliance range.
  • Participate in training and development programs to enhance your skills.
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