ApplyPortuguese CS roles for luxury appliance company work form home in Greece.
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💎 Seniority level: Prior experience in customer service is preferred
📍 Location: Greece, Portugal
🔍 Industry: Luxury appliances
🏢 Company: Patrique Mercier Recruitment ES
🗣️ Languages: Portuguese
⏳ Experience: Prior experience in customer service is preferred
🪄 Skills: Communication SkillsCustomer serviceAttention to detailOrganizational skills
Requirements:
- Fluency in Portuguese (both spoken and written) is essential.
- Prior experience in customer service is preferred, particularly in high-end or luxury markets.
- Strong communication and interpersonal skills with a customer-first mindset.
- Ability to handle inquiries and resolve issues effectively and efficiently.
- Self-motivated, organized, and capable of managing time effectively while working remotely.
- A keen interest in luxury appliances and the home goods industry.
- Willingness to thrive in a remote work environment while collaborating with a supportive team!
Responsibilities:
- Provide exceptional customer service to Portuguese-speaking clients through phone, email, and chat platforms.
- Address inquiries and resolve issues related to luxury appliances in a professional and courteous manner.
- Maintain detailed documentation of customer interactions for quality assurance and future reference.
- Collaborate with your team to meet service goals and enhance customer satisfaction.
- Stay informed about product features and maintain a strong knowledge of the luxury appliance range.
- Participate in training and development programs to enhance your skills.
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