5+ years of experience in solution architecture or implementation roles, particularly in the Billing and ERP space.
Expertise in Billing and ERP solutions with a preference for NetSuite experience.
Proven track record of designing, documenting, and delivering clear project scopes, phased plans, and SOWs.
Exceptional project management skills with experience driving long-term enterprise-level projects to success.
Excellent communication and presentation skills for technical and non-technical audiences.
Strong problem-solving skills with an analytical mindset and attention to detail.
Preferred qualifications include certifications in project management methodologies like PMP, Agile, or PRINCE2, experience in consulting environments, and familiarity with enterprise platforms such as NetSuite or Salesforce.
Responsibilities:
Dive into ZoneBilling implementation projects, uncover inefficiencies, and collaborate with teams to develop smarter, more efficient processes.
Craft scalable frameworks and templates to streamline approach to SOWs and project plans.
Partner closely with GTM and sales teams to understand and shape client requirements during the pre-sales process.
Design tailored implementation plans that meet clients’ goals, ensuring timelines and budgets are adhered to.
Develop clear, actionable SOWs and project plans for smooth execution.
Bridge sales, implementation teams, and clients for alignment throughout the project lifecycle.
Provide expert insights in sales and client meetings, driving long-term relationships.
Ensure smooth transitions from sales to professional services.
Stay ahead of industry trends and incorporate best practices into strategies.
Identify and implement improvements to optimize scoping and planning.
Train and mentor others to enhance team performance.