ApplyConversational Designer - AI
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💎 Seniority level: Experience in Conversation Design - Big advantage
📍 Location: UK
🔍 Industry: Conversational AI
🏢 Company: Vonage
🗣️ Languages: English, additional languages advantageous
⏳ Experience: Experience in Conversation Design - Big advantage
🪄 Skills: Artificial IntelligenceContent creationContent managementPrototypingScripting
Requirements:
- Native English speaker - additional languages are a plus.
- Excellent written and verbal communication skills.
- Ability to work fast and meet deadlines.
- Very high interpersonal skills.
- Ability to learn new systems quickly and effectively.
- Team player willing to collaborate remotely.
- Knowledge in human-machine interactions is an advantage.
- Experience in previously published Virtual Agents is a big advantage.
- Experience in Conversation Design is a big advantage.
Responsibilities:
- Create consumer-facing Intelligent Virtual Agents using the Vonage AI no-code Studio.
- Solve customer challenges using Voice/Text UI for personalized information.
- Collaborate with teams to ensure intuitive conversations.
- Lead copywriting and content management.
- Develop mockups and flows for design prototyping.
- Assess use cases with engineering and technology partners.
- Create conversation scripts reflecting brand identity.
- Manage multiple projects and stakeholder interactions.
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