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Senior Strategy & Operations Analyst

Posted 4 months agoInactiveViewed

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💎 Seniority level: Senior, 3-5 years

📍 Location: India

🔍 Industry: CPaaS (Communication Platform as a Service)

🏢 Company: WATI.io

🗣️ Languages: English

⏳ Experience: 3-5 years

🪄 Skills: Project ManagementSQLData AnalysisAnalytical SkillsMicrosoft ExcelMarket ResearchData visualizationProcess improvement

Requirements:
  • 3-5 years of experience in strategy, operations, management consulting, or a related field.
  • Strong analytical and problem-solving skills with the ability to break down complex problems into actionable steps and effectively communicate with stakeholders.
  • Excellent data analysis and interpretation skills with proficiency in Excel and data visualization tools.
  • Highly motivated and results-oriented with a strong work ethic and the ability to thrive in a fast-paced environment.
  • A strong sense of ownership and the ability to independently drive projects to completion.
Responsibilities:
  • Support the development and execution of strategic plans and initiatives.
  • Conduct market research, competitive analysis, and industry trend analysis.
  • Develop and track key performance indicators (KPIs) and analyze data to identify areas for improvement.
  • Analyze existing business processes and identify opportunities for improvement.
  • Develop and implement new processes and workflows to enhance efficiency and productivity.
  • Collaborate with cross-functional teams to drive operational excellence across the organization.
  • Manage and execute high-impact projects from inception to completion.
  • Define project scope, timelines, and any other key parameters needed to set up the project to succeed.
  • Track project progress and ensure timely delivery of results.
  • Collect, analyze, and interpret data from various sources (e.g., databases, internal dashboards, surveys, market research reports).
  • Develop data-driven insights and recommendations to inform business decisions.
  • Effectively communicate complex information to stakeholders at all levels.
  • Build strong relationships with cross-functional teams across the organization.
  • Influence stakeholders and drive consensus on key decisions.
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