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Garage Relationship Manager (Field based - London)

Posted about 2 months agoViewed

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💎 Seniority level: Manager, Proven experience in client relationship management

📍 Location: London, England, United Kingdom

🔍 Industry: Automotive

🏢 Company: FixMyCar👥 101-250💰 Seed almost 5 years agoAutomotiveCustomer ServiceMarketing AutomationAutonomous Vehicles

🗣️ Languages: English

⏳ Experience: Proven experience in client relationship management

🪄 Skills: LeadershipProject ManagementBusiness DevelopmentPeople ManagementProduct ManagementProject CoordinationCross-functional Team LeadershipStrategyGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationComplianceInterpersonal skillsTrainingClient relationship management

Requirements:
  • Proven experience in client relationship management, preferably in the automotive sector.
  • Prior experience in pro-active lead generation.
  • Ability to manage multiple clients and prioritize effectively.
  • Excellent problem-solving and solution-devising skills.
  • Strong interpersonal, relationship-building, and networking skills.
Responsibilities:
  • Identify and engage potential automotive clients to sell products, tools, and services.
  • Build and maintain relationships with existing clients to ensure retention.
  • Gather client feedback and collaborate with internal teams to improve services.
  • Act as the primary point of contact for clients and resolve concerns.
  • Develop new strategies by analyzing client feedback and industry trends.
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