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Product Manager

Posted 2024-11-23

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💎 Seniority level: Manager

💸 Salary: 130000 - 170000 USD per year

🔍 Industry: Mental health and wellness

🗣️ Languages: English

Requirements:
  • Resourceful Automator: Maintains a pulse on emerging technologies and proactively seeks out tools/resources to creatively solve problems.
  • Detail Obsessed: Able to gather context from, and stay in sync with, relevant teams through all design, implementation, and release phases.
  • Mission-Obsessed: Personal connection to the company's mission.
  • Remote-able: Excel in a remote-first, writing-based culture.
  • Practices Intellectual Honesty: Seeks and speaks the truth directly.
  • Makes Exceptional Decisions: Uses appropriate rigor, data, and speed while championing the client.
  • Cultivates Wholeness: Brings authentic self and practices positivity.
  • Focus: Practices deep work, says no often, and does less, better.
Responsibilities:
  • Champion efforts to reduce care costs and elevate care quality by spearheading improvements across the Care team (Support, Clinicians, Guides).
  • Seek out innovative ways to decrease Cost Per New Client and Support Tickets per New Client, and improve Average Integration Circle Attendance.
  • Build out a personalized approach to enhance adherence by boosting customer engagement and loyalty.
  • Run a vision-driven, outcome-oriented, iterative, cross-functional product development process.
  • Deeply understand clients and act as the voice of the customer.
  • Empower clients to fully engage with and benefit from their programs.
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