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Bilingual Collections Specialist - Permanent WAH December Class

Posted 2024-11-22

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πŸ’Ž Seniority level: Entry, At least 1 year

πŸ“ Location: Guatemala

πŸ” Industry: BPO

🏒 Company: Unifin, Inc

πŸ—£οΈ Languages: Bilingual

⏳ Experience: At least 1 year

πŸͺ„ Skills: Communication SkillsCustomer serviceWritten communication

Requirements:
  • At least 1 year of solid experience in International third-party collections or first-party collections.
  • Must be capable of using dialers.
  • Proven account management experience is required.
  • Familiarity with collection laws and regulations is necessary.
  • Excellent verbal and written communication skills and a good customer service orientation are mandatory.
Responsibilities:
  • As a Collection Specialist, you will contact clients to collect outstanding payments.
  • Your role requires patient and professional communication to encourage timely debt payments.
  • You will balance maintaining trustful relationships with clients while ensuring payment collection.
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