ApplyDutch Speaking Customer Service Hero Needed in Sunny Greece
Posted about 2 months agoViewed
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💎 Seniority level: Previous experience in customer service or a related field is preferred.
📍 Location: Greece
🏢 Company: Patrique Mercier Recruitment ES
🗣️ Languages: Dutch
⏳ Experience: Previous experience in customer service or a related field is preferred.
🪄 Skills: Communication SkillsProblem SolvingCustomer serviceAttention to detailWritten communicationMultitaskingStrong communication skills
Requirements:
- Fluency in Dutch (spoken and written) is essential.
- Strong communication skills with a keen focus on customer satisfaction.
- Previous experience in customer service or a related field is preferred.
- Ability to thrive in a fast-paced and multicultural environment.
- Excellent problem-solving abilities and attention to detail.
- Comfortable with utilizing new technologies and customer management software.
- Willingness to relocate to Greece and embrace a new lifestyle.
Responsibilities:
- Deliver exceptional customer service to Dutch-speaking clients through various communication channels.
- Effectively handle customer inquiries and resolve issues to ensure satisfaction and loyalty.
- Maintain a friendly, professional demeanor during all customer interactions.
- Accurately document customer interactions and feedback in the company's CRM system.
- Collaborate with team members to meet service objectives and improve overall service quality.
- Participate in ongoing training and development to enhance product and service knowledge.
- Engage in process improvement initiatives to optimize the customer service experience.
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