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Remote German Speaking Customer + Tech Agent - Paid Relocation to Greece

Posted 2024-11-21

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💎 Seniority level: Entry

📍 Location: Germany, Greece

🔍 Industry: Customer service, technology

🏢 Company: DailyStaffWorks

🗣️ Languages: German, English

🪄 Skills: Communication SkillsProblem SolvingCustomer serviceMultitasking

Requirements:
  • Fluent in German and able to communicate in English (B2 level).
  • No need for prior customer service experience - just a desire to learn.
  • Comfortable with computers and multitasking.
  • Good listening, problem solving and relationship-building abilities.
  • Willing to relocate to Greece at the company's expense.
Responsibilities:
  • Answer questions and resolve issues for customers via phone, email and chat.
  • Use CRM tools to manage and track issues efficiently.
  • Ensure customer satisfaction by solving issues quickly and effectively.
  • Create a positive experience for each customer with friendly and professional communication.
  • Collaborate with your team and share feedback with management to keep improving.
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