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Process Trainer

Posted 2024-11-20

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💎 Seniority level: Junior, 2+ years training experience, preferred

📍 Location: United States

🔍 Industry: Healthcare

🏢 Company: Advantmed

🗣️ Languages: English

⏳ Experience: 2+ years training experience, preferred

Requirements:
  • 2+ years of training experience is preferred.
  • Knowledge of risk adjustment coding for both commercial and Medicare systems.
  • CPC or CRC credential required; RN or LPN with coding background will also be considered.
  • Proficient in MS Office programs, including Word, Excel, Outlook, and PowerPoint.
  • Strong written and oral communication skills, as well as interpersonal skills.
  • Ability to work independently and collaboratively in a team environment.
Responsibilities:
  • Assisting with the development of PowerPoints for NP accuracy.
  • Providing feedback and coaching to Nurse Practitioners.
  • Creating content newsletters for NPs.
  • Handling escalation processes until transitions are offshore.
  • Answering coding documentation questions.
  • Communicating with admin team regarding NP attendance.
  • Conducting onboarding follow-ups with NPs.
  • Facilitating pilot programs as requested by trainers.
  • Conducting TH live assessments with Nurse Practitioners.
  • Preparing medical assistants for pre-visits.
  • Creating pilot programs for leadership.
  • Assisting the manager with SOP creation and documentation.
  • Conducting daily NP interviews and reviewing resumes.
  • Submitting interview notes and recommendations to HR.
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